Ken Ken

Regarding the PCB

As you may have already noticed, there is a defect in the initially shipped PCBs. Specifically, there is one critical defect and one minor defect, for a total of two defects.

The first one is a misalignment of the H key hole. While the key can be inserted into the plate, it cannot be inserted into the PCB due to a misalignment of the hole position on the PCB.

The second one is that the two keys on the left split shift are reversed. While it is still possible to use them, there is an issue with the keycaps interfering with each other.

These are due to my design error. However, such an error occurred in a low-profit environment, and I have been in a state where I can't do anything mentally or financially. I apologize for not being able to make a formal announcement for a long time.

I understand that I still need to deliver a replacement PCB. This time, I have thoroughly optimized the cost and reviewed the PCB design to manufacture it as cheaply as possible to maximize the feasibility of shipping replacement PCBs.

However, the manufacturing cost is still a bottleneck. You may also receive a PCB at no charge, but if possible, I would appreciate your support in the form of a contribution. The total manufacturing and shipping cost per unit is expected to be around $30.

You can get the replacement PCB from here: https://sonatina.jp/store/p/cisne/replacement-pcb

I kindly request you to visit this page for the most up-to-date information on PCBs.

I appreciate your patience as I worked to resolve these issues.

Ken aka suika

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Ken Ken

Regarding to the delays

The Cisne kit was supposed to be shipped during Q3 (July-Sep) 2022,

but as you might already noticed, there is a production delays on some products.

This is not only due to the COVID, but also is my fault.

I should have kept this project more simple and make each parts more quickly.

It’s all due to my bad perfectionism.

I apologize for kept you waiting for this long time.

And I truly appreciate your patience, understandings and kind messages.

Sincerely,

Ken

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Ken Ken

Regarding the PC plate

I’m currently negotiating with the manu who will make the cases/plates for Cisne but turned out they don’t have black/white PC options and it will be custom-made order due to the material’s MOQ (minimum order quantity).

Instead of that, they have black/white POM options. So I’m planning to switch from PC to POM.

For those who need the PC plate, please feel free to contact me at support@sonatina or suikahead#0001 (Discord).

I apologize for your inconvenience.

Ken

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